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Can I get a certain product for cheaper?
Do you ship to my country?
How's your shipping policy?
Can you help me find a product?
I changed my mind. Can I get a refund or exchange?
Why was my product opened?
Are these products fake?


Can I get a certain product for cheaper?
As a matter of fact you can, depending on the product. Once in a while we'll be able to get a product cheaper than listed. Also sometimes we get products with damaged boxes or packaging. Don't be afraid to ask. We'll only sell a product with a damaged box or packaging for cheaper. We refuse to sell you a damaged product.

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Do you ship to my country?
We currently only ship to the US and Canada.

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How's your shipping policy?
Don't worry, shipping is cheap & reliable. You will be allowed to view full shipping prices before submitting your order.

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Can you help me find a product?
Please email us if you have questions about product pricing, product features, or specifications. If you can't find what you want, please email us.

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I changed my mind. Can I get a refund or exchange?
See our terms and conditions section.

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Why was my product opened?
*Opened products are always handled with the upmost of care. We will never sell damaged or defective products.* First of all there will always be a warning before you buy an opened product. Second, some of the products we sell are very delicate and can be damaged by our suppliers so we check for any damages or defects before we decide to sell[unlike our suppliers]. Opened products are not always a bad thing. Sometimes we have to open a product to get it signed by an artist making it as exclusive as it already is. Also we have to check for special limited edition runs for certain products.

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Are these products fake?
All products are real. We do not sell, accept, or otherwise deal with fakes or factory variants. Buy with confidence as all products offered for sale are thoroughly purchased or inspected by our knowledgeable staff for condition and authenticity.

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Last Updated: 30 May 2011 14:42:34 PDT home  |  about  |  terms  |  contact
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